Thasra respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, browse our collections, or purchase products from us.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit or make a purchase through our website, we may collect the following information.
Personal Information
Full name
Email address
Phone number
Billing address
Shipping address
Order Information
Products purchased
Order history
Order confirmation and delivery details
Transaction details and payment status
Payment Information
Payments are processed through secure third-party payment gateways. Thasra does not store your complete debit card, credit card, UPI, or banking credentials.
Technical Information
When you browse our website, certain technical information may be collected automatically, including:
IP address
Browser type
Device information
Cookies and similar technologies
Website usage and browsing activity
2. How We Use Your Information
We use the information collected to:
Process and confirm your orders.
Arrange shipping and deliver products to your address.
Communicate order updates, delivery information, and customer support responses.
Process eligible returns and refunds.
Improve our website, products, and shopping experience.
Prevent fraudulent transactions and unauthorized activities.
Comply with applicable legal, tax, and accounting requirements.
Send promotional communications where permitted by applicable law.
You may opt out of promotional communications at any time.
3. Sharing of Information
Thasra does not sell or rent your personal information to third parties.
We may share relevant information with trusted third parties when necessary to operate our business, including:
Payment Service Providers: To process and verify payments.
Shipping and Logistics Partners: To deliver your orders and provide shipment updates.
Website and Technology Providers: To maintain our website, process orders, and support website functionality.
Legal and Regulatory Authorities: When disclosure is required by law or necessary to protect our legal rights.
We share only the information reasonably necessary for the relevant purpose.
4. Payment Security
All online payments are processed through third-party payment gateways that maintain their own security and privacy practices.
Thasra does not store your complete card details, CVV, UPI PIN, or banking passwords on its website.
Customers should never share their UPI PIN, OTP, or banking credentials with anyone claiming to represent Thasra.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
Improve website functionality and browsing experience.
Remember user preferences.
Understand website traffic and visitor behaviour.
Measure website performance and marketing effectiveness.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some website features.
6. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, including:
Processing and fulfilling orders.
Providing customer service.
Managing returns and refunds.
Maintaining business, tax, and accounting records.
Meeting applicable legal and regulatory obligations.
When personal information is no longer required, we will take reasonable steps to delete it or otherwise handle it in accordance with applicable law.
7. Your Privacy Rights
Subject to applicable laws, you may have the right to:
Request access to your personal information.
Request correction of inaccurate or incomplete information.
Request deletion of personal information where legally permissible.
Withdraw consent where processing is based on consent.
Opt out of promotional communications.
To exercise these rights, please contact us using the contact details provided below.
We may need to retain certain information to fulfil legal, tax, accounting, or other legitimate obligations.
8. Third-Party Websites
Our website may contain links to third-party websites or services. These websites operate independently and may have their own privacy policies.
Thasra is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before sharing personal information.
9. Data Protection
We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no method of electronic storage or transmission over the internet is completely secure. While we make reasonable efforts to protect your information, we cannot guarantee absolute security.
10. Children's Privacy
Our website is intended for individuals who can legally enter into transactions under applicable law. We do not knowingly collect personal information from children in violation of applicable legal requirements.
If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.
11. Platform Disclosure
This website is powered by Storepecker, an eCommerce platform that enables businesses to operate online stores and manage their online sales.
Storepecker may process certain information as necessary to provide website hosting, order management, and related platform services. Such processing is subject to the applicable contractual arrangements and privacy practices.
Thasra reserves the right to update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, or applicable laws.
Any updates will be published on this page along with the revised effective date. We encourage you to review this page periodically.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the details below.